We'll do everything we can to ensure as speedy and efficient delivery as possible. We aim to dispatch orders within one working day, 99% orders placed before 2pm Monday to Friday will be despatched that same day. Orders placed after 2pm will be despatched the next working day. For example, if you place your order after 2pm on a Friday or over the weekend, we'll despatch it the following Monday. We understand that sometimes you'll need to return items to us, and we've made this easy, fast, and simple. We want you to love our products as much as we do, so if it doesn’t fit, you’ve had a change of heart, if it’s faulty or you just aren’t feeling it. No worries! We believe returns should be easy. It is not possible to exchange an item, we advise you to return the item for a refund and reorder.